From detailed guides to online courses – resources are available to provide you with the knowledge necessary to build and integrate EHR applications.

Systems in Home Care

Home care can involve a chain of providers that deliver a wide array of services. These can extend from in-home visits by nurse practitioners through to meal delivery. The individuals that deliver these services may need access to the EHR depending on their profession and their relationship with the client. The patterns associated with this model are particularly applicable to work done by the Community Care Access Centres (CCACs), as well as Public Health.

eHealth Ontario supports community organizations that have case management solutions and field workers that provide health care visitation. For example, the CCACs are significant regional coordinators of home health care services. They have developed a case management system, the Client Health and Related Information System (CHRIS), and they use an assessment system called an Integrated Assessment Record (IAR). In addition, they are foundational users of resource matching and referral systems for acute-to-community care referral patterns. In this model, case workers help health care clients identify resources available to them and then coordinate the delivery of the applicable services. This structure is particularly helpful in health care client transition from acute care environments to the home. 

The health care client and the case management team arrive at a care plan that is appropriate for the client’s condition. This may be done via computer-based communications or by telephone. The health care client may or may not be using an online service containing personal health records. The visiting provider, for example a nurse practitioner, receives information from the case worker and the case management system but may augment this information by communicating with the EHR either through a portal or through a mobile interface to an EMR (or other EHR-connected system).

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